The one-time conversion fee is server-detected page count multiplied by $2.50 USD. Page counts are deterministic and not manually adjusted after intake.
Knowledge base
Frequently Asked Questions
Use the explorer to filter by topic, deep-link to specific answers, and align stakeholders on pricing, workflow, and support policies.
Topics covered
Browse answers across these categories
Billing
Pricing, invoices, and payment lifecycle
Workflow
Request intake, status model, and handoff
Security
Data handling, access control, and compliance
Documents
Formats, conversion, and editing operations
Support
Escalation, SLAs, and contact channels
Configuration
Workspace setup, accounts, and offboarding
FAQ Knowledge Explorer
Filter by topic, search by keyword, and deep-link directly to a specific answer.
Personalized guidance
Need an answer tailored to your workflow?
Share your document profile, governance requirements, and target timeline. We will map a practical operating model for your team.