Scope
Risk reduction requires consistent controls across intake, production, QA, publishing, and support, not only one-time remediation.
Operational takeaways
Use the checklist during onboarding and quarterly governance reviews.
Assign owners and due dates to every high-risk gap.
Track recurring failure patterns and tie them to template or process changes.
Intake and scoping risks
Unsupported source files entering production queues without explicit rejection policy.
No deterministic page counting or pricing logic, creating billing disputes and delays.
Missing encryption and content checks leading to late-stage failures.
Production and QA risks
No standardized quality checklist before handoff.
Limited traceability between source, converted output, and remediation notes.
Inconsistent reviewer assignment and sign-off criteria.
Post-handoff risks
Editing without accessibility monitoring and regression detection.
No ticketing workflow for user-reported access barriers.
No SLA targets for issue triage and resolution.
Frequently asked questions
How often should this checklist be reviewed?
At minimum quarterly, and after any major workflow or tooling change.
Who should own checklist governance?
A cross-functional owner group spanning compliance, operations, and product engineering.
Sources and references
- U.S. DOJ: Accessibility of Web Information and ServicesPrimary ADA web accessibility guidance from the U.S. Department of Justice.
- Section 508 Laws and PoliciesHigh-level Section 508 legal and policy reference for federal obligations.
- Revised 508 Standards (U.S. Access Board)Technical standards frequently mapped to WCAG success criteria.
- W3C WCAG 2.2 RecommendationInternationally used accessibility standard referenced by many programs.
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