Sales and commercial planning
Use this for pricing, volume planning, and conversion rollout strategy.
Structured inquiry routing
Contact the Accessibility Operations Team
Choose inquiry intent first, then submit detailed requirements through one form that feeds directly into our admin queue.
Choose inquiry intent
Select the category that best matches your inquiry to ensure proper routing.
Onboarding and implementation
Use this for workflow migration, team enablement, and operating model setup.
Accessibility support escalation
Use this for active blockers, quality issues, and post-handoff accessibility defects.
Billing and invoice operations
Use this for manual billing status, invoice references, and payment lifecycle support.
Centralized intake
Every inquiry is stored with status, assignment, and timestamps.
Operational response
Typical first response target is one business day.
Traceable support
Requests can be tied to document and ticket context for faster triage.
Send your requirements
Submit one detailed request and our team will review it from the admin queue.
Response target: within 1 business day
Operational contact policy
- Email: support@docaccessible.com
- Authenticated users should prefer in-app tickets for request or document-linked issues.
- Include request ID or document ID for faster triage on active blockers.
- Share monthly volume expectations if you need rollout planning guidance.